Contact Us

We'd genuinely like to hear from you. Reader feedback is one of the most valuable ways we keep our reviews accurate and catch services that have changed.

What to get in touch about

• Corrections & updates — spotted an out-of-date price, a feature that's changed, or a service that's gone downhill? Tell us and we'll re-check it.
• Provider suggestions — there's a service you'd like us to test and review.
• Setup help — a question about getting IPTV working on your device.
• Business & press — partnership, media or general enquiries.

How to reach us

Email us at [email protected] and we'll aim to reply within a couple of business days. When reporting a problem with a specific service, it helps enormously if you include your device, app and roughly when the issue happens (for example, "buffering on Firestick during evening live sport") — that detail makes it much faster for us to reproduce and verify.

A note on what we can't do

We're an independent review site, not an IPTV provider, so we can't access your subscription, process refunds or fix account issues — those have to go through the provider's own support. But if a provider's support is failing you, that's exactly the kind of thing we want to know about.