High severity
Stalker Portal Black Screen on MAG — Fix
Stalker portal on MAG showing black screen means authentication, network, or portal server issue. Comprehensive fix guide.
Symptoms
- MAG shows black screen after splash
- 'Connecting' message stuck forever
- Login OK but no channels load
Likely Causes
- Portal server URL incorrect
- Provider's Stalker server down
- MAC binding lost
- MAG firmware corrupt
Step-by-Step Fixes
- Test portal URL in browser
Open portal URL in Chrome. Should show login page. If blank, server is down.
- Re-enter portal URL exactly
Settings > Server > Portals > Portal 1 URL. Match provider's spec exactly, including trailing slash.
- Soft reset MAG box
Hold power 10 seconds. After reboot, portal reconnects fresh.
- Factory reset and reconfigure
If still black screen, full factory reset and re-bind MAC with provider.