High severity
IPTV Account Sharing Detected — How to Resolve
Providers automatically detect concurrent stream from multiple IPs/devices. Banned for 'account sharing' even when not actually sharing.
Symptoms
- Service suspended for 'account sharing'
- Can only stream from one device
- Random disconnects when changing devices
Likely Causes
- Single-connection plan with home + mobile usage
- VPN making each connection look distinct
- Family member streaming on second device
- ISP's NAT making connection appear as separate
Step-by-Step Fixes
- Upgrade to multi-screen plan
Most providers offer 2-3 simultaneous connection plans for $3-5/month extra.
- Stop VPN switching
Pick one VPN server and stick with it. Switching servers triggers anti-fraud.
- Coordinate household streaming
Don't have two family members stream concurrently on single-connection plan.
- Contact support to lift ban
Single-time bans usually lift after explaining situation. Multi-time bans are harder.